Shipping policy

Shipping Policy

Thank you for shopping with us. We currently ship Australia-wide only.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.

Shipping Rates & Delivery Estimates
We offer the following flat-rate shipping options across Australia:

• Standard Shipping: $11 (3–7 business days)
• Express Shipping: $15 (1–3 business days)

Delivery times are estimates and may vary depending on your location and courier delays.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery.

Shipping Delays

While we aim to deliver within the estimated timeframes, delays can occur due to factors outside our control (e.g. postal service delays, peak periods).

Incorrect Addresses

Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrectly provided addresses.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery so we can assist you.